Orders for new equipment are typically processed and dispatched within 1–3 business days, subject to stock availability. Customers will receive shipment tracking details once the item has been dispatched.
Certified used products may require additional inspection or recalibration prior to shipment. Therefore, lead times may vary between 3–7 business days. Customers will be informed if preparation requires additional time.
Rental units are shipped based on availability and booking schedule. Shipping dates are confirmed during the rental agreement process. Customers are responsible for returning equipment by the agreed-upon due date.
We ship via trusted logistics providers within Germany, the EU, and internationally. Shipping costs vary based on destination, package size, weight, and value. Any applicable shipping fees will be communicated before order confirmation.
For shipments leaving the EU, buyers are responsible for any customs duties, taxes, or import charges assessed by the destination country.